View files

The Submitted Files page displays the files that have been submitted and analyzed by users in your organization. The files can be classified as Approved, Rejected, and Unclassified. By default, all new files are added as Unclassified.

You can choose from a set of default reports to display the files with a specific classification. You can also choose to display all files.

The name of the currently selected report is displayed at the top of the file list. The number to the right of the report indicates the number of files it includes. 


The Submitted Files page defaults to the All report.

An extensive filtering system lets you easily search for a specific file or display a group of files that match the criteria selected.

  1. Use the Files menu in the sidebar to navigate to the Submitted Files page.


    There are two types of FACT user accounts: Vendor accounts and Asset Owner accounts.

    • If your organization has an asset owner account, select Files in the sidebar to display the Submitted Files page.
    • If your organization has a vendor account, select Files > Submitted Files to display the Submitted Files page.


  2. Select the desired report.

    All files submitted and analyzed for the current organization, regardless of classification
    Files not yet classified as Approved or Rejected
    Files submitted for analysis that have been evaluated to be trustworthy, so marked as Approved by an administrator or security analyst
    Files submitted for analysis that have been evaluated to be untrustworthy, so marked as Rejected by an administrator or security analyst
    Old or incorrectly submitted files that have been deleted in an effort to make the  Unclassified, Approved, and Rejected reports more manageable
  3. Explore the features of the file list.

    1. An arrow to the left of a file name indicates that the file contains additional files (subcomponents). Click the arrow to display the contents of that file.
    2. A symbol to the left of a file name indicates the file type (e.g., application, file, folder).
    3. Where a file name is cut off (too long for the column), hover your cursor over the item to display the full name.
    4. Sort the file list by column. You can sort by most columns in either ascending or descending order. An arrow to the right of a column heading indicates the column that currently dictates the display order. Use the Column Options feature to specify the columns displayed and the desired sort order.
    5. Click the file’s score or the file name to open an information window. This window presents extensive information about the selected file, organized across multiple tabs. See the article View file details for an explanation of the information on each page of this window.
    6. A symbol may appear to the right of the file's score. This provides additional information about the file. Hover your cursor over the symbol to display a tooltip. The possible symbols are:

      Trusted Supplier
      The file was submitted to FACT as part of a product from a trusted supplier.
      Certificate Chain Mismatch
      The file's certificate does not match the certificate chain provided by the trusted supplier. This symbol is a warning that the file may be fraudulent.
      The file has been deleted. 
      The file has been marked as Approved, indicating it is trusted.
      The file has been marked as Rejected, indicating it is not trusted.
      The file is being analyzed by the FACT system. When processing is complete, the file may display an adjusted score.
    7. Use the navigation features at the bottom of the file list to move through the pages.
    8. Use the search panel above the files list to filter by file attribute. There are several categories available in the Advanced Search list and you can set as many as you want.
    9. Use the search field to locate a specific file by keyword. FACT filters the file list as you type, displaying only the files whose file name, vendor, product, or version contains the text you enter. The search is limited to the currently selected report. To search all files, make sure you select the All report. To search the subcomponents, enable the Search Subcomponents option in the Advanced Search list.
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