Why did I receive a text message saying my aDolus FACT account password has been reset?

While you can reset your own password anytime, it may be necessary at some point for an administrator to reset your password. When this happens, you’ll receive a notification by text message to the phone number you provided when you set up your multi-factor authentication. This message lets you know that your password has been reset and contains a temporary password so that you can create a new password for your account.

You have only 1 hour to complete the password change before the temporary password expires.

For instructions on resetting your password, see the help article Change your password after an administrative reset.

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