Cancel your subscription

You can cancel your aDolus FACT subscription at any time, right up to the day it automatically renews. When you cancel, your account remains open and available until the end of your current billing period. You can continue to use FACT until that time. 

When you cancel your subscription, the file data associated with your account—along with the basic user profile and credit card details provided when you set up the account—will be retained in the FACT database. All information will be available to you if you choose to subscribe again with the same email address. 

  1. In the sidebar, select Settings > Organization Settings to display your organization’s profile.
  2. Click the Pricing Plan tab.
    The Subscription box lists the plan name and cost of your current subscription.
  3. Click Cancel Subscription.
    The date that your subscription is set to cancel displays in the Subscription box.
  4. Select any page in the sidebar to exit the Organization Settings page.
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