FAQs - General

• How do the vendor software fingerprints get securely moved into the FACT database?
• Is FACT a threat hunting/threat intel service?
• Why did I receive a text message saying my aDolus FACT account password has been reset?

FAQs - File List

• I set my filters and now they've changed. Why?
• Why do my files seem out of order when I sort by the vendor?

FAQs - Subscription

• How do I cancel my personal aDolus subscription?
• Can I get a refund from aDolus?
• When can I cancel my subscription?
• How long does it take to cancel my subscription?
• Can I cancel during my free trial?
• What happens to my account if I cancel my subscription?

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API Support

• aDolus FACT Sample File Hashes