Kathryn MacLean
Articles
-
Get to know the portal
When you enter the FACT web portal, you find yourself on the Visibility Report dashboard. There is a navigation panel on the left side of the page. This panel is always available but can be collaps...
-
View your organization details
The Organization Settings page enables administrators to manage the settings and user accounts associated with their organization. This is also the place to monitor your organization's current usag...
-
Sign in to aDolus FACT
Once you have activated your account, you can sign in to the FACT web portal from the sign-in page. You may want to bookmark this page for easy access. You sign in with the email address used by yo...
-
Change your password after an administrative reset
When an administrator resets your password, you'll receive a text message to the phone number you provided for multi-factor authentication in your user profile. The message contains a temporary pas...
-
Reset your forgotten password
Once you set up your account, you can change your password at any time on your profile page. Of course, that feature won’t help you if you’re not signed in to FACT and you can’t remember your passw...
-
Improve your upload experience
When uploading files to the FACT platform, you may encounter interruptions due to the browser's memory saver mode, especially when dealing with large files or slower upload speeds. By adding FACT t...
-
Update your support profile
To ensure a meaningful experience in the Help Center, consider adding some information about yourself to your profile. While these details aren’t required, it will help other users in the community...
-
About your support profile
When signed in to the Help Center, you can easily submit a request, update your account details, and view your account activity. Take a few minutes to sign in to the Help Center and see the functio...
-
About your FACT user profile
Your user profile displays your personal information and account settings. Click your name on the right side of the header to display your profile. There are two tabs on this page: Profile and Sett...
-
View the vulnerabilities associated with a file
FACT lets you view the vulnerabilities associated with each of your files — whether they're the products your organization produces or the software your organization uses. These vulnerability assoc...